FairPath Privacy Policy

Who we are. FairPath is a trading name of Compound Life Ltd, a company registered in Ireland (CRO no. 788749) ("we"). We are the data controller for the personal data described here. Contact: hello@fairpath.ie. We are independent of the HSE.

The short version. We collect only the data needed to run the FairPath service, we never sell personal data, we do not ask families for PPS numbers, and nursing homes do not receive a family's Fair Deal calculator or Family File information merely because they use FairPath Verified.

What we collect, and why

The free calculator. The figures you enter are processed in your browser to show the estimate. They are not transmitted or stored unless you choose a feature that expressly sends information to us. Where you subscribe to email updates, we use the email address for that purpose. Lawful basis: consent where applicable.

The Family File (free for families). To prepare the application we collect what the HSE's form requires: the applicant's identity and contact details, financial details (income, accounts, assets, deductions), household details, and the details of family members you invite. Lawful basis: performance of our service agreement with you. Families are not charged to use the Family File.

Sensitive data & consent. Preparing a Fair Deal application necessarily reveals that the person needs nursing care. Before their details are entered, the account owner gives explicit consent to us processing that information for this purpose and confirms they are entitled to provide it. We record that consent and when it was given. We do not collect PPS numbers.

Invited family members. When you invite a sibling or helper, we use their email to send the invitation and operate their access. By default they see tasks and progress — not financial figures. Invitees are not added to marketing lists unless they subscribe themselves.

FairPath Verified representatives and operators. If you claim or manage a nursing-home profile, we process the representative's name, job title, work email, phone number, organisation, verification method, the home(s) they are permitted to manage, login/account records, billing identifiers, terms-acceptance records, and an audit trail of profile changes. We use this information to verify authority, perform the Verified contract, secure the dashboard, administer billing and protect the integrity of the service.

Verified profile content. Information deliberately submitted for a public Verified profile — such as admissions contacts, availability, services, website, photos and brochures — is intended to be published on FairPath. Operators should not upload confidential resident data or other information that is not suitable for public display.

FairPath Verified payments and billing. Stripe processes nursing-home Verified payments, retains payment methods where authorised for future renewal, and hosts the Verified billing portal. We store Stripe identifiers and subscription status so the operator dashboard can show whether a home is active; we do not store full payment-card details.

Usage and performance data. We measure pages and product events to improve FairPath and operate features such as the Verified analytics dashboard. Verified homes may see aggregate counts such as profile views, phone clicks, website clicks, brochure downloads and admissions actions. They do not receive visitor identity or a family's calculator/Family File information from those metrics. Lawful basis: our legitimate interests in operating, securing and improving the service.

Cookies and sign-in

We use an essential signed session cookie for authenticated FairPath areas, including the Family File and FairPath Verified operator dashboard. It is required for secure sign-in and is not used for advertising.

Where data lives and how long

Application and account data is hosted in the EU. Family File data is retained while the account is active and for the stated post-closure retention period, subject to legal requirements. Verified operator/profile records are retained while the business relationship is active and afterwards where reasonably needed for account, dispute, security, audit and legal/accounting purposes. Marketing email data is retained until you unsubscribe, subject to suppression records needed to honour that choice.

Uploaded Verified media is stored in private application storage and exposed to public visitors only through the FairPath profile delivery mechanism while the profile is active. We may delete obsolete media after it is removed from a profile or after the relevant retention period.

Who we share data with

We use service providers needed to run FairPath, including EU-region hosting, Resend for transactional email and Stripe for FairPath Verified payments and billing. Where a provider processes data outside the EEA, appropriate transfer safeguards are used where required.

Public Verified profile information is, by design, available to visitors on the FairPath website. We never sell personal data.

A nursing home or operator does not receive a family's Fair Deal calculator entries, Family File financial information or applicant details merely because it has a Verified profile or an embedded FairPath widget.

Your rights

Depending on the applicable law and context, individuals may have rights of access, rectification, erasure, restriction, portability and objection. Email hello@fairpath.ie to exercise a right or ask a privacy question. Where processing relies on consent, consent can be withdrawn. You may complain to the Data Protection Commission at dataprotection.ie.

The applicant's data, the family's hands

The Family File exists to prepare an application that belongs to the person going into care. Whoever creates the account confirms they are entitled to provide that person's information — typically as the applicant themselves, their nominated helper, or the holder of an appropriate authority.

Last updated: 30 September 2026. We will notify account holders of material changes.